Map is blurry/outdated
The map you see in the Findster App is managed by a third-party service called Mapbox. If the map is blurry or outdated in your area area, please go to Mapbox Map Feedback page and tell them what you want them to change. Please note that we cannot do this for you because we're not allowed to use your personal data for this purpose.
- Disabling battery optimization on Android smartphones
- I cannot pair a module
- Guardian/Pet module lost connection
- Pet's position is not accurate in the Map
- Map is blurry/outdated
- Offline map is not loading
- Pet's position is taking too long to update
- Guardian/Pet module is unresponsive / non rechargeable
- Battery life is draining fast on the modules
- The Findster App is draining a lot of battery from my smartphone
Have more questions? Contact Us