FAQs 26 Articles
Find out the answers to the most Frequently Asked Questions.
- How does Findster Duo+ work? 🎥
- How can I contact Findster support?
- What are Findster Duo+'s main advantages/features in comparison with other GPS pet trackers?
- Why do I need a Guardian module?
- Is Findster Duo+ free of monthly fees?
- Is cell coverage / SIM card needed?
- Is an internet connection needed?
- Can I use Findster Duo+ in my country?
- What happens if my pet leaves the range when using Findster Duo+?
- Can I use the same Findster Duo+ kit with multiple smartphones?
- Can I use Findster Duo+ to track my pet remotely (example: while at work)?
- How many Pet modules can I track with a single Guardian?
- How many Guardian modules can track the same Pet module?
- Is the Findster App compatible with my smartphone?
- Can I use the Findster App on my tablet?
- Can I use Findster Duo+ in a computer?
- How can I change the password of my Findster account?
- Are the Pet modules waterproof?
- What type of battery do the modules use?
- What is the battery life of the modules?
- What are the technical specifications of the modules?
- In which radio frequency do the modules communicate?
- Is Findster Duo+ safe for my pet?
- How can I update my Findster App?
- How do I restore the modules to factory defaults?
- Can I use Findster Duo+ with cats / small dogs?